Hello - my order has just arrived! Thank you so much it's beautiful. Wonderfully wrapped.
Wow thank you,can't wait to order more!
What a gorgeous photoframe! I'm glad I was able to grab it. Thank you so much! May I seize the opportunity to let you know how much the one-to-one service between the customer and yourself is appreciated - gives the transaction a personal touch, especially as you're so nice and friendly and are extremely familiar with your products. It's been a great pleasure. I will be back again soon. Keep up the good work!
With very best wishes.
I received my order today, I would just like to thank you for the gorgeous mugs, they are even better than they look on the website, so chunky and colourful I am really so pleased with them, thank you.
I've received my order and just wanted to let you know how pleased I was with everything. My husband was even impressed! We haven't been to Provence for our holidays for a number of years but you are tempting us to visit again.
I want to let you know that my order has arrived on Thursday. Everything is beautiful and it looks great in my special Festin Coquin closet! I am very happy with everything, Thank you very much! Some of my friends loved the collection so i gave them your website! Maybe they order something in the future and we have some more Festin Coquin lovers!!
You will see me back again, it is very nice to shop with you.The way you work makes me happy. The quick answers and the feedback about the money that has arrived. That gave me a good feeling! So thank you very much and I'll see you soon!!
Just to say my sister safely received the parcel today, she said it was carefully packaged and beautifully gift wrapped, just in time for her birthday tomorrow, thanks very much for great service,
Hello Sue. Just wish to let you know that I am very happy with the plates and dishes - everything is just perfect!! And it arrived already on wednesday. Thank You.
I just wanted to let you know that all my Festin Dishes arrived PERFECTLY!! I love them!Thank you again for all your help ... my collection is far from complete so please keep me on your mailing list for when new stock arrives.
I have just taken delivery of my lovely cheese grater. I don’t think I’ve ever had anything delivered so quickly! And especially at this time of year. Thanks very much! I shall recommend you to my friends!
Thank you very much for delivering my order so quickly! Great service. And the gift wrapping was beautiful - tres chic!!
Thank you so much for the beautiful plates which arrived yesterday.
Brilliant service and I will definitely contact you with more orders in the near future.
I absolutely love the pottery I ordered. I had my doubts, as the images on a website and the "real thing" are sometimes very different. I was pleasantly surprised with your product and I will no doubt keep on adding to my collection, which has become our everyday set. I look forward to the new range you told me will be added in the Autumn, as I need to get some more dinner plates, bowls and small plates, and I have really fallen for this idea of having them all different. My dinner table looks really "wacky" and wonderful.
Thanks for importing this really special, beautiful range.
Thank you for my order – absolutely loved everything, all just as it looked in website photos – gorgeous !
I wanted to write that both pieces arrived safely and are beautiful. They are welcome additions and have already been used. Thanks for all your help in having this happen. I look forward to seeing and purchasing more of your items.
Thanks for the prompt and safe arrival of my order. I am absolutely delighted with it and I am sure my nephew and his fiancee will be too as it an engagement present for them. The colours are magnificent.
I will definitely be back in touch.
Thank you for prompt arrival of my order, very well packed and am thrilled with the content. I shall definitely be buying further from you. As I have a specialist butterfly garden the lovely post card of the Brimstone on the Lavender was the icing on the cake! I should be interested to receive any e-mails re your products. Many thanks and I look forward to making further purchases.
Thank you for your prompt and safe delivery. The tablecloth looks lovely and I gave it as a present yesterday and my friend was delighted with it.
J. Mount Charles
My first order arrived safely and in great condition; thank you so much for dispatching it so quickly and in such good time for Christmas! Festin Coquin is even more beautiful in reality, than in your website photos (which are great!); So I'm really delighted that (it has done, just as I hoped it would), and mixed and matched perfectly in with my other bits of hand thrown, painted French pottery - collected over the years - a passion! I'm looking forward to lots more shopping with you in order to build up my collection!
Mille mercis, c'est magnifique.
A très bientôt pour une autre commande.
I absolutely adore the Festin Coquin pottery. It brings a ray of sunshine into the kitchen on the dullest of days and is mix-and-matchable in such clever ways. Your website is easy to use and very clear, and I couldn't believe how quickly the order arrived. I shall be back!
Just received today the mugs, jugs and jars - absolutely fandabydosey!
I just want to let you know that my order arrived today. I also want to thank you so much for your superb service. it is rare nowadays to have such a personalised service and it really was outstanding. I will be referring all my friends and family to your website in the future. Thank you once again and I hope you have a fabulous holiday.
I am delighted to have found your site! In 2004, while vacationing in Provence, I purchased a Festin Coquin "chunky mug", and it has been my absolute favorite, and every morning coffee mug, ever since -for over 5 years now. It recently chipped, which saddened me no end, so to have the opportunity to replace it, and add a matching cup & saucer, is extremely pleasing to me. Sometimes it's the "little things" in life that make one's day! Thanks again for your help.
The blackboard arived today, thank you ever so much for a speedy delivery.
Very happy indeed.Seasons Greetings.
Hello Sue. I received my order: everything is very very nice! Good packaging, very good quality of the items, fast delivery, I liked shopping at boutique provencale, I'll do it again and I will talk about you with my friends! Thank you. Best regards
Just received my oil and vinegar bottle set and they are really lovely,will brighten up my kitchen no end....thank you for a brilliant product and service, will definitely shop with you again....and tell all of my friends.
Thank you so much for such prompt service. I'm sooo impressed. The placemats and napkins are just right.
DELIGHTED WITH GOODS.....Heaven!
We have safely received the Blackboard and are very pleased indeed with it. Among many holidays in France before coming to live in Australia, those in Provence were some of the best. The blackboard has brought back some very happy memories - it now has pride of place in our kitchen. Many thanks.
Dear Sue or who was working on this order,
Just wanted to say thank you for the very quick delivery and that I'm absolutely delighted with the products!
Excellent customer service I would both use and recommend your company to a friend.
Hi! I just wanted to say a huge thank you for the wonderful kitchen board. It looks absolutely perfect in our French house in Portet. Excellent and thank you again.
Thanks so much Sue. I have been very pleased with the two orders I've made to Boutique Provencale. I was so excited to find a place to purchase Festin Coquin. I have been a fan of their pottery for years, but outside of France, it's difficult to find it. Your site makes it possible to add to my collection. Your web site is great - - It's easy to navigate, the prices are reasonable, the variety of products is exceptional, and the shipping is fast and reasonable. Of course I appreciate the great customer service, as well. I will be back!
I've just received my order and am so pleased with the items (napkin holder and storage pot). They will look perfect in my cottage. Will keep your website in my faves. Kind regards.
PS You have a lovely website - hard to resist spending more!
The boutique is lovely - I have looked online for a long time to find something like this so am pleased to have tracked you down.
I have posted back the form which you sent with my order but it did not have space for me to say how pleased I was with my butter dish.I shall be back to order more - and of course, what a lovely place to find Christmas presents! Lovely site.
What excellent service to an overseas customer!
Thanks Sue – I’ll definitely be back. I was really pleased with the delivery and the lavender bag was a lovely touch.
I just wanted to email and tell you how much my family and I have enjoyed the napkins and placemats that I ordered from your company. What a lovely touch to have them wrapped in paper and to include a lavender sachet! I was fortunate to have traveled to Provence and buy a tablecloth and runner and I can tell you that the items I bought from you were of the same fine quality. The stores here in our country like William-Sonoma do not have their "french" linens made in France so I was so happy to have found your Boutique in my France Magazine. I wanted to let you know how happy I am with your products and will probably be ordering more for Christmas presents. Thank you again and keep up the great work.
Just a quick email to say that the necklaces arrived this morning...fantastic! Thank you
The site is very attractive so shopping is nice. Keep up the great work.
I am impressed with your website and love the products you have. I ordered the tray (which I'm delighted with) on Sunday evening and received it 11.00 am on Tuesday - excellent service. Thanks.
I received my order today and felt compelled to write to you. I would like to thank you for the quick delivery of the packages which were beautifully wrapped. One is a gift for a friend so all I need to do is hand it over to her!! I especially appreciated the little touch of the lavender bag - what a lovely idea! I shall certainly return to your website in the near future not only for gift ideas but for info re France as my husband and I are keen to visit the country in the summer. Once again, many thanks.
Dear Boutique Provencale,
I was so pleased when I received my order. Everything was compactly and securely wrapped. No "peanuts" no mess, and it arrived in a week. I will definitely order more items and use your site for gift giving. Thank you.
I just had to write to let you know how delighted I was to receive my order today. The jewellery is fantastic and I really love the placemats and bread basket. And it was great fun to unwrap all the parcels – like Christmas all over again! Many thanks.
Dear Sue -Absolutely love your website! You site is in "what makes your life easier?" in February issue of Easy Living. Jenny Beckman suggested your website. I am enjoying looking around and will definitely place an order at end January. Best wishes.
Hi Sue - Many thanks for your email, what excellent Customer Service. The products you have look excellent and I will visit the site again. Thanks.
Dear Sue and Boutique Provençale, Thank you SO much!!! Your jewellery is gorgeous and I look forward to wearing it with pride.
Dear Boutique Provençale - my order arrived yesterday in perfect condition and very speedily. If the ladies in my life like the products, then I hope to do further business in the future. Thank you and Happy Christmas,
Dear Sue - Beautifully wrapped, a real treat receiving them and delivered quickly. Thanks.
I received my order for a green/yellow set this morning and was so pleased I want to order a second set in blue for a present.
First of all I must tell you what an excellent website it is, for me a model par excellence. Also, you have obviously spent a long time really thinking about the profile of the ordinary person.....honesty shines from every section.
I think the website is great and I love the yellow colour - very Provence! We spent our honeymoon in Aix so I have very fond memories of the area! I love your collection, we live in Boston at the moment so I really enjoy seeing new products that have been launched in the UK.