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Terms & Conditions Policy

PLEASE READ OUR TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

Legal

The content of this site is provided free of charge for information purposes only. Boutique Provençale tries to ensure that the information presented on the site is both true and accurate. However, Boutique Provençale Ltd, its agents and its employees will not be held responsible or liable for any errors, omissions or inaccuracies occurring within this content.

The colour accuracy of the colour-way options displayed within the site will vary dependant on a number of factors and as such should be seen only as representative. We try our hardest to ensure that colours are reproduced as accurately as possible though we cannot control differences that may occur through technical issues online such as different browsers and monitors.

As a consumer you are protected by the normal laws of England, in particular The Sale and Supply of Goods Act 1994 (c.35) and the Consumer Protection Act 1987 (c.43)

Copyright

All content and products included on this site including but not limited to website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof are the property of Boutique Provençale Ltd or its content suppliers and are protected by UK and international copyright laws.

All software used on this site is either the property of Boutique Provençale Ltd or its software suppliers and is protected by UK and international copyright laws.

ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with Boutique Provençale and using this website as a shopping resource only. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Boutique Provençale Ltd is strictly prohibited.

Disclaimer

Boutique Provençale Ltd has taken all reasonable care in the preparation of the contents on this website, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Boutique Provençale Ltd makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. Boutique Provençale Ltd reserves the right to change price and availability information without notice.

Boutique Provençale Ltd shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website.

Boutique Provençale Ltd makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms. In any event, Boutique Provençale Ltd’s sole liability and the user’s sole remedy for any defective product(s) supplied under these Terms shall be the replacement by Boutique Provençale Ltd of the defective product(s).

Boutique Provençale Ltd shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising.

No exclusions of Boutique Provençale Ltd’s liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of Boutique Provençale Ltd or any of its directors, employees or agents or fraudulent misstatement.

Indemnity

You agree to indemnify and hold Boutique Provençale Ltd, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor’s fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.

HTML Links

Some hypertext (HTML) links on this website may lead to websites which are not under the control of Boutique Provençale Ltd. Accordingly, Boutique Provençale Ltd makes no representation or warranty concerning the content of these websites and accepts no responsibility or liability in respect of the material on any website, which is not under the control of Boutique Provençale Ltd

Boutique Provençale Ltd is providing these hypertext links to you only as a convenience, and the inclusion of any such hypertext link does not imply an endorsement by Boutique Provençale Ltd of the linked site or imply any relationship between Boutique Provençale Ltd and the hyper-linked organisation or individual.

Privacy Policy

By accessing or using the Boutique Provençale website, you agree to the terms of the Boutique Provençale Ltd Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

Collection of Personal Information

When you engage in certain activities on this site, such as registering or ordering products, Boutique Provençale Ltd may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Boutique Provençale Ltd may require that you provide us with personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

When you submit personal information to Boutique Provençale Ltd you understand and agree that Boutique Provençale Ltd and its subsidiaries, affiliates and trusted vendors may transfer, store, and process your customer profile in any of the countries in which Boutique Provençale Ltd and its affiliates maintain offices, including without limitation, the United Kingdom.

Boutique Provençale Ltd collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. Boutique Provençale Ltd also uses information that you provide as part of our effort to keep you informed about special offers and other Boutique Provençale Ltd products and services.

Boutique Provençale Ltd recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to Boutique Provençale Ltd to be used to inform you of other products and special offers from Boutique Provençale Ltd, and you indicate this preference when you provide the information to us, we will honour your preference. We will never supply your information to third parties for marketing purposes. Your personal information is password-protected to prevent unauthorised access to it.

We recommend that you do not divulge your password to anyone.

Governing Law and Jurisdiction

This website is controlled and operated by Boutique Provençale Ltd from its offices in England. We make no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable.

All terms and conditions contained on this website shall be governed by and construed in accordance with English law. By using this website, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this website.

Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law.

Removing Your Details

Removal of Personal Information

You have the right to remove your personal information and preferences. In order to do this please write to us at:

Boutique Provençale Ltd
141 Park Road
London
N88JN

Please include your name, address, and/or the e-mail address you registered with when you contact us.

Please note that Boutique Provençale Ltd is not responsible for the content or privacy practices of other websites that it may link to.

DESPATCH WITHIN 2 DAYS

All items shown on the site are in stock, so your order should be despatched within 2 working days. UK orders are always sent by first class mail (or courier for larger items) and overseas orders by airmail or courier services to ensure your order gets to you as quickly as possible. Our shipping costs are based on weight and reflect Royal Mail first class postage rates.


UK Customers

Up to 500g  £3 500g-1.5 kg   £6.50
1.5kg-3kg     £8.50 Over 3kg      £10.50


Express delivery is available for a £5 supplement and will require a signature - so please ensure someone will be at your address to accept the parcel.

Delivery on orders over £100 is free (UK only).

 

Customers from outside the UK

Up to 500g £5 Europe £10 Worldwide
500g to 1kg £8.50 Europe £15 Worldwide
1kg to 2kg £15 Europe £28 Worldwide
Over 2 kg £25 Europe £40 Worldwide

SECURE PAYMENT

We have selected Sagepay (formerly called Protx)  to process your payment. Sagepay provides secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK and has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.

MONEY BACK GUARANTEE

We hope that your order will be just what you wanted. But if it’s not, you can return the goods to us within 7 days for a full refund or an exchange – no questions asked.

PRIVACY POLICY

Your details are safe with us. We will never disclose your details to 3rd parties for marketing purposes.